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Stop me if you heard this one: we keep providing feedback but they keep sending candidates who don’t fit.
Is your recruiter not listening to you? Or are you talking to the wrong person entirely?
It’s as if there’s a structural flaw that ensures a low quality of service...
Actually, that’s exactly it.
A quick breakdown for the non-recruiting insiders out there. There’s 3 functional areas in external recruitment:
Sales (Net new. True business development).
Account Management (Day to day client interaction.)
Recruiting (Fulfillment. The actual finding of the damn people.)
Your solo shops do this all in 1 person. It’s hard. And it’s definitely not scalable to have everyone do everything.
At some point to grow, you have to build out different functions.
Here’s what’s common (and sucks): combining the sales and account management functions as one. And the recruiting as another.
A lot of the largest firms do this (read: the ones you hate working with). Because you can make a lot of money scaling an org by filling the team with junior talent. While hiding them away from the client.
Not to mention keep the sales people happy by paying them to farm (AM) without doing the hard part (fulfillment).
Problem is: it’s a game of telephone. When the person taking your feedback isn’t also vetting the market...they don’t know what the hell they’re talking about. And it shows.
At Hirewell, we pair our AM and recruiting functions (“full desk” as the kids call it.) Other good firms do, too.
Those are the ones you should be working with.
This has been another exciting episode of the Hills I'll Die On™️ series.
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