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Behold, the value of talking to your colleagues:
šāSales people who were paired up with random team members to spend time chatting to once a week saw a 24% increase in their sales figures.ā
Thatās per Bruce Daisleyās āMake Work Betterā newsletter this morning. The study itself was from the August 2020 issue of The Quarterly Journal of Economics.
Good leadership? Cool.
Solid mentorship & training program? Even better.
But thereās still room for knowledge gains in talking shop with your teammates.
Iāve always found that the further I get into my career, the harder time I have remembering the early bits. The challenges I had in years 1-5ā¦it was just so long ago.
Iām not the best person to train anyone on some of those things anymore.
Even if I had a photographic memory, now is different than then. Whether youāre talking sales, recruiting, or any other area in business. Change is constant. Buyer behavior, expectations, communication norms, the competitive landscape, etc.
Thereās always a ānew newā on the executional level that your leaders havenāt experienced. Or an emerging trend theyāre the last to hear about.
The people most familiar with the challenges of the here and now are the other people dealing with them.
Iām not suggesting you change anything at all in your training or mentorship. But make a quick add.
šSet a framework where team members are having 1:1 convos with each other once week.
24% gains across the org sounds pretty sweet to me.
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